PAYMENT & PROCEDURES
Client agrees to pay all SIGNANT LLC expenses plus a 20% fee on all cancelled orders (i.e., art charges, restocking and shipping fees, etc.). Prices do NOT include delivery fees, installation fees or sales tax except where specifically spelled out in the body of the proposal. All goods are sold F.O.B. shipping point.
If you have further questions or would like to discuss your project in greater detail, please contact us at 818-612-7065
SignAnt is committed to providing our clients with high-quality signage solutions in a timely and efficient manner. Our procedures for receiving and preparing artwork, as well as producing projects, are detailed in the following sections. We encourage you to review this information to ensure that we are on the same page.
We make every effort to meet all agreed-upon turnaround times and delivery dates. However, please note that delivery dates are not guaranteed and may be subject to unforeseen delays, such as delivery service issues, equipment breakdowns, illness, and other factors beyond our control. Turnaround times do not include weekends or holidays and are dependent upon our receipt of the necessary customer written approvals, such as fax proofs and color proofs.
Please be advised that SignAnt does not guarantee or warrant any work performed on client-provided materials that are not on our quality assurance list.
Our standard payment terms require a deposit of one-half (1/2) upon acceptance of this bid proposal, with the remaining one-half (1/2) due COD. If you have any questions or concerns, please don't hesitate to reach out to us. We're here to help!
Projects will not be scheduled for production until after down payment, signed proposal acceptance, and artwork that meets SignAnt specifications is received. Other payment arrangements must be approved by our accounting department prior to the project being scheduled for production. A monthly finance charge will be assessed on all unpaid bills over 30 days.
Client is 100% responsible for the accuracy of submitted artwork and/or layouts and that client’s artwork meets SignAnt’s current art specifications. Client is also responsible for obtaining all appropriate permissions and/or rights to use images contained in client’s project. Client is responsible for verbiage and spelling contained in the project. If SignAnt is required to make changes or corrections on client’s submission, additional charges may result and delivery date cannot be guaranteed.
Both parties acknowledge that exact color reproduction cannot be guaranteed. Colors will be as close as possible to those colors proposed herein. SignAnt accepts no responsibility for color variations between submitted images and final product. When working with non-standard materials/production methods, SignAnt cannot guarantee the results nor can we guarantee production results on client-supplied material.
All articles made or distributed by Seller are inspected before shipment. Any claim that is to be made by the Buyer must be done in the manner below. Seller will repair or replace the nonconforming goods, at seller’s sole option, unless otherwise agreed by Seller in writing. Seller makes no warranties, expressed or implied, including but not limited to implied warranties of merchant-ability or fitness for a particular purpose. In no event shall Seller be liable to Buyer for incidental or consequential damages.
STATUTE OF LIMITATIONS
Buyer must commence any action for breach of contract or sale within 30 days of receipt of the product.
Buyer must make Claims for shortages, defects, and nonconforming goods in writing within ten days of receipt of the goods; no claims made after the expiration date of such period will be entertained or allowed. Such writing shall state with particularity all material facts concerning the claim then known to Buyer. Buyer shall hold the goods complained of intact and duly protected until further notice from Seller. Buyer shall in no event return any goods to Seller unless expressly authorized to do so by Seller.